My friend Jeannie tells me that her sister is visiting New York (from Texas), and complained of the rudeness of New Yorkers, based on her interaction with a ticket seller at Yankee Stadium. First, it is important to understand that one should not judge the city by the ticket salespeople at either of the major league ballparks: I used to think the ushers at Shea Stadium were the Olympians of rudeness, but they've gotten better (I guess the fact that nobody goes to Mets games limits their opportunity to shake people down for tips)...the ticket salespeople haven't.
Anyway, leaving aside the ballparks, a few words of advice for visitors to our city:
Be nice. If you start out assuming people will be rude to you, or try to cheat you, you're not exactly winning their good will. Most New Yorkers are pleasant folks, but, understandably, get pissed off when visitors act like they expect them to rob them. However, it does help to understand that New Yorkers are, um, more expressive in some respects than people in other places. For example, "fat bastard" is a term of affection here in many situations. (You think I'm kidding? I'm not kidding.)
Speaking of fat bastards: don't feed the pigeons. They're not cute and friendly; they are rats with wings. The reason they will come right up to you? They want to pick your pocket of any foodlike item they may find there. Or mug you for it. Also, discourage children from running at them to make them take flight. A startled pigeon may let loose and dump a load of shit on your head, which will not contribute to a pleasant New York experience. Your New York experience will be even less pleasant if that load lands on someone else's head as a result of your child's actions.
On escalators, stand to the right, walk to the left. You know that expression "New York minute"? Yes, we are frequently in a hurry. As a result, it is customary to walk (or run) on escalators. If you are not planning to walk on the escalator, keep yourself and your packages to the right so that others can pass on the left. (Yeah, we could take the stairs, but walking up the escalator not only speeds the process, it is less climbing when you're ascending from a subway station deep in the bowels of the earth.) We are so accustomed to a clear left lane that we will simply bulldoze right through you if you're standing on the left, because we simply won't expect you there. For your own safety, respect the escalator traffic rules.
Do take pictures on the subway. The MTA is trying to make it illegal to do that, which is ridiculous. Defy them. (And then call the ACLU if you get arrested.)
Please do not string your entire family out, holding hands, across a busy sidewalk. Likewise, if you stop on the sidewalk, move off to one side. I remind you, YOU ARE NOT THE ONLY PEOPLE HERE. The other ten million people in town would like to be able to pass you on that sidewalk; unlike you, most of us are not on vacation, and have to get to work, etc., in a timely fashion. That New York minute thing again.
Leave your car at home, or at least in the outer boroughs. There are already too many cars trying to pass through too few bridges and tunnels (Manhattan is an island, remember), and the process is further slowed by post-9/11 heightened security. Furthermore, once you are in the city, you probably won't know your way around, and will drive slowly reading street signs and your maps, admiring those neon lights you've heard tell about, and/or searching the crowds on the sidewalks to see if you can spot any celebrities. In short, you will be automotive cholesterol in the vasculature of the city. Don't do it. You're giving us a heart attack.
Don't buy 9/11 souvenirs. The World Trade Center is not DisneyWorld, it is the site of a horrifying event that changed history, as well as the lives of all New Yorkers. Go pay your respects at the site, walk across the street and see the related exhibits in Trinity Church. There are no "respectful" souvenirs; they might as well all say: MY MOM WENT TO THE SITE OF TERROR, DEATH, AND DEVASTATION AND ALL I GOT IS THIS LOUSY T-SHIRT. You want to take home something to commemorate your visit? Let the memory be enough.